About a year ago, a show promoter handed us a small laminated QR code at the show. It was just a simple link to a Google Form with a few basic fields for customer information and details of general guarantees and liabilities to protect our business and the show. It was a great idea. Soon after, we began using a similar thing for all of our sales, both at shows and online. Over the last year, the agreements have matured as the needs became more defined.
It hasn’t always been well received, but it usually has been. Unfortunately, there are a few who do not want to engage in conversations with a breeder who asks questions to ensure their preparedness for a particular animal, much less to jump through even a small additional hoop like signing a purchase agreement. So why do we do it? It’s because striving for the absolute best outcomes for our animals and customers is the right thing to do. We want every keeper who buys from us to be successful and happy in their purchase. Beyond that, by following and communicating a few best practices in every transaction, we help to protect our animals, our customers, our business, and the future of herpetoculture so that we can keep providing our best year after year.
To that end, we’d like to provide all our prospective customers with samples of the purchase agreement, both as used for online sales and the Google Form we use at shows.
We welcome your feedback. Tell us what you think.
Online Animal Purchase Agreement
Show Reptile Responsible Keeper Agreement
